JOB DESCRIPTION: 

• Supervises molding operators performances and productivity
• Operates Garol Machine 
• Performs modeling of new products based on approved specifications and on the latest techniques available for faster development time.
• Performs re-modeling of existing production models according to approved changes or modifications to improve the design or help to correct problems.
•  Prepares block mold by the finished plaster model and make it ready up to drying of the molds as necessary.
• Performs the initial test casting of the block mold or until as necessary. Monitors the casting process to confirm and unusual problem that may occur during this stage and adjust the block mold accordingly.
• Ensures the material slips and molds are in accordance to the production standard.

JOB REQUIREMENTS: 

• Experience more than 3 years as a supervisor in Ceramic / sanitary ware industry.
• Minimum high school diploma.
• Have a casting mold skill or Garol Machine knowledge will be an advantage.
• Willing to be placed in Cikupa Tangerang.

JOB DESCRIPTION:  

• Provides technical support to the internal team (Roca Indonesia) and customer (distributor, shop, end user, professional, etc).
• Acts as Technician in order to provide technical advice, product demonstration, installation, uninstallation, repair, and other service needed basing on the request from the customer.
• Supervises the delivery of services (technical advice, product demonstration, installation, repair, and spare part selling) provided by Technical Service Roca Indonesia around Indonesia.
• Creates and supervises the operational schedule for Technicians and Admins around Indonesia.
• Supervises and ensures Technicians and Admins around Indonesia following procedure and standard from Technical Service Roca Indonesia.
• Ensures implementation procedure and standard from Technical Service Roca Indonesia in Technical Service department, Service Provider and related parties.
• Coordinate with internal and external parties that have a relation with National Service.
• Collaborate with Call Center in order to provide great service to the customer.
• Prepares reports needed for National Service and Call Center based on guidance from the Technical Service Manager.
• Review and analyze the performance of Technicians, Admins and Service Provider around Indonesia in order to achieve the target, KPI, and productivity to be able to propose improvement needed to Technical Service Manager.
• Answers inquiry (email, call, and direct) regarding technical inquiries of product from any party
• Manages a database of technical documentation (user manual, installation manual, technical drawing, repair manual) using the provided application.
• Coordinate with Technical Service Headquarter, Technical Service in other subsidiaries, all factories, and related parties in order to get technical documentation, to solve technical problems, and other things needed. 
• Ensures technical documentation for all products in Indonesia’s portfolio has been stored and maintained completely and correctly in the database
• Ensures database of technical documentation is accessible for Service Provider and related parties
• Creates technical documentation in Bahasa following the standard from the factory.
• Publishes updates and information about the database of technical documentation to Service Provider and related parties.
• Manages the distribution of technical documentation inside and outside of Roca.
• Gives training to Technicians, Admins, Service Provider and related parties based on the predefined standard from Training Center.
• Manages display installation for internal purpose, i.e. shop, exhibition, training room, showroom, etc
• Handles product repair for the internal stock, i.e. in the shop, warehouse, exhibition, training room, showroom, etc.
• Logs and analyzes technical problems of product and spare part to make continuous improvement for Roca in general and Technical Service Department in specific.
• Fulfill expectations by meeting set KPIs and contribute to an expected team performance standard.
• Assists Call Center Agent to solve any inquiry, request or complaint regarding technical issues.
• Assists the Technical Service department to achieve targets and goals with or without guidance from the Technical Service Manager. 

JOB REQUIREMENTS: 

• Age 25 – 32 years old
• Minimum bachelor degree from Electronic/Electrical Engineering
• Experience to supervise Technicians and Admins in Technical Service/After Sales Service department, from sanitaryware and building materials company would be an advantage
• Proficient with MS Office, an expert in excel and powerpoint
• Must speak English and Bahasa fluently
• Excels in problem-solving, communication and interpersonal skills
• Public speaking capability and ability to give training
• Problem-solving capability and ability to work independently
• Fast learner
• Multi-tasking capability
• Excellent troubleshooting and organization skills
• Must be willing to travel around Indonesia
• Having valid A and C driver’s license

Job Description:

• Researches, plans, organizes, and propose training courses needed for commercial, technical
  and internal to Technical Service Manager
• Assist Technical Service Manager to prepare training curriculum and annual training program
• Creates and manages training documentation based on the predefined standard in order to
  get approval from Technical Service Manager
• Creates and distributes training registration form and training invitation to related parties for
  every training course
• Creates and distributes documents needed (attendance list, test, certificate, evaluation, etc)
  for every training course
• Creates and manages training schedule based on training curriculum, annual training program
  and needs in order to get approval from Technical Service Manager
• Prepare training room, product, tools, equipment, spare part, and things needed for every
  training course
• Propose logistic needs and budgets for every training course to Technical Service Manager
• Prepare and distribute training kit and logistic needed to participants
• Coordinate with related parties in order to run training based on program, schedule, standard,
  needs, and expectation
• Answers training inquiries from any related party
• Gives training to Service Provider, distributors, projects, shops, internal team, and related
  parties
• Assists Technical Service Manager to prepare and conduct every training course
• Arranges training implementation based on annual training program
• Responsible for clerical and administrative duties related to the delivery of training programs
• Create and maintain training database to enter data and produce reports on training statistics,
  inventory levels or assessments of the programs and instructors
• Fulfill expectations by meeting set KPIs and contribute to expected team performance
  standard
• Assists Technical Service department to achive targets and goals with or without guidance
  from Technical Service Manager
• Able to help Technical Service Manager in order to do all scopes in Technical Service
  department, such as National Service, Call Center, Spare Part, Training Center and others
  based on guidance from Technical Service Manager

Job Requirements:

• Male, age 25 – 35 years old
• Minimum bachelor degree from engineering
• Has experiences at least 3 years in training, learning and development for commercial,
  technical and internal organization, from building materials company would be an advantage
• Proficient with MS Office, expert in power point and excel
• Must speak English and Bahasa fluently
• Excellent oral, written communication and interpersonal skills
• Public speaking capability and ability to give training
• Problem-solving capability and ability to work independently
• Fast learner
• Multi-tasking capability
• Must be willing to travel around Indonesia

Job Description:

• Responsible to handle partnership with Medical Faculties from universities across Indonesia 
• Develop B2B relationships that drive business and benefits to the internal team 
• Ensure the Company's brand presence is continuously increasing through community outreaches and attendance of external events. 
• Fine tune the company's event sales business to maximize exposure and revenue potential. 
• Personally get involved in large sales opportunities. 

Job Requirements:

• Bachelor Degree from Pharmacy. 
• Able to communicate well in English and Bahasa.   
• 3-5 years of experience in sales & sales management (minimum 2 in management), ideally in "B to B" companies. 
• Has connections with medical faculties in Indonesia.
• Excellent presentation, analytical, meeting management, process building, and communication skills (verbal/written)
• Proven history of success as salesperson and manager.
• Ability to build and nurture relationships with partners and prospects. 
• Experienced working in Sales and/or Business Development area. 
• Proactive.
• Has a good work ethic.

Our Client’s service is mainly providing private and secure medical professionals only network, which helps in bringing together experts from Medical Community, where they can securely discuss clinical cases, share opinions or attempt Continuing Medical Education programs (CME/CPD) and earn SKP credits at their leisure from a smartphone. 

Job Description:

• Prepares work to be accomplished by gathering information and materials, plans concept according to the design brief.
• Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Obtains approval of concept by submitting a rough layout for approval.
• Prepares finished copy and art by operating typesetting, printing, and similar equipment; purchasing from vendors.
• Prepares final layout by marking and pasting up finished copy and art.
• Completes projects by coordinating with outside agencies, art services, printers, etc. 

Job Requirements:

• Minimal 3 of proven job experience in graphic designing.
• Experienced with video and non-video editing for websites, social media, etc.
• Able to create visual materials related to researching the formula that will be used by the company in a creative way.
• Up-to-date with the latest trends and best practices in graphic designing.
• Minimum Bachelor's Degree from any majors.
• Fluent in English and Bahasa Indonesia.

Job Description:

• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks and champion new ideas.

Job Requirements:

• Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
• Having the experience of developing UX design for B2B products.
• Expertise in standard UX software such as Sketch, Photoshop, Illustrator, OmniGraffle, Axure, InVision, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Must speak English.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.

Responsibilities:

• Translate designs and wireframes into high-quality code
• Create Responsive websites/web apps efficiently.
• Optimize performance and scalability of the front-end stack
• Build automated UI test suites
• Identify and fix bottlenecks and bugs on our product
• Collaborate with the product team to bring the best experience to the application

Requirements:

• Have a Bachelor Degree in Computer Science, Information Technology or related subject
• Have a minimum of 2 years of experience
• Proficiency in HTML5, CSS3, Javascript, jQuery, React, Angular
• Proficiency in Codeigniter and Bootstrap frameworks
• Proficiency in UI testing frameworks, such as Selenium
• Strong attention to detail, analytical and problem-solving skill
• Experienced working in teams
• Good communication and interpersonal skill
• Must be proficient in English, and can communicate well in English

JOB DESCRIPTION:

• Engage in the market to increase your network and to build partnership opportunities
• Maintain relationships among association partners (Doctors in Indonesia)
• Developing strategies to increase new users’ number
• Assisting in resolving any problems or issues that may arise

JOB REQUIREMENTS:

• Bachelor degree in Medicine (Doctor / General Practitioner) or equivalent with 3-5 years of related work experience
• Proven track record in developing and delivering complex programs and projects with positive, measurable results
• Strong interpersonal and intrapersonal skills
• Excellent communication skills, both written and verbal
• Proficiency in English and Bahasa Indonesia
• Ability to plan, develop, and oversee implementation projects/programs
• Good negotiation skills
• The ability to priorities and handles multi-tasks in tight deadlines